6 Ways to Lead Resiliently During Tough Times

Updated: Jun 11, 2020

The impact of the coronavirus has changed almost every aspect of the way we live. Instead of the morning commute to the office, many of us are now taking a morning commute to the breakfast table or the basement to join a Zoom meeting. Instead of face-to-face meetings, we are doing teleconferences and webinars.

But challenging times should not be a time when our leadership crumbles. Challenging times can be a time when our leadership shines the brightest.

In this next installment of the “Women in Leadership” series, Jacqueline Twillie provides 6 steps you can take TODAY to improve your leadership, for yourself and your team. Jacqueline breaks down the key ingredient every leader needs in difficult times (aka resilience) and shows how very simple steps can help you achieve that resilience.

One of the biggest issues in the coronavirus pandemic is that there are so many unanswered questions. Things are continuing to change at a rapid pace. As a leader, it can be hard to make decisions in such an environment.That’s why Jacqueline breaks down 6 steps every leader needs (with plenty of easy-to-use tools for each step) to adapt on the fly in this difficult time.

If you are a leader (or plan on becoming one in this near future), this webinar will provide a leadership toolkit that you can use to not only survive but thrive, in the difficult times that come your way.

Here’s a quick recap:

  • Why the coronavirus is a different leadership challenge

  • Why do people resist change?

  • Building your leadership toolkit to help you in good times...and the really difficult ones

  • Using The “AHA moment” to help you gain control of chaotic times

  • Adapting the SWOT analysis for this unprecedented time as a leader

  • How to work with introverts in a world of face-to-face meetings

  • Why is it important to set a routine and boundaries in remote work?

  • How should I work with introverts during this time of face-to-face meetings?

  • Why you need to be vulnerable and transparent as a leader

  • How to maintain your team’s culture and values when working remotely

  • How to achieve F.L.O.W. in your team

Conversation Highlights

[8:20] Understanding why the coronavirus pandemic is such a difficult leadership challenge

[9:14] Jacqueline’s story

[10:54] Research: How strong do employees think your business is to handle a crisis?

[11:24] Why is dealing with change so hard?

[12:25] The unique challenges of working from home while under quarantine

[13:08] Why leaders need empathy

[15:45] Why resilience doesn’t mean “being happy with less” but “being happy with now”

[19:51] How to master your environment during chaos

[21:00] Building your leadership toolkit

[21:58] Creating your personal mantra to get you through hard times

[24:06] Fixed vs growth mindset-Why that’s important to your success as a leader

[27:00] The A.H.A. model for taking control in confusing situations

{28:27] SWOT analysis

[30:22] 6 steps to reflect on (and grow) your leadership even during trying times

[34:00] Introverts in the work-from-home-environment

[35:25] Creating a routine in unpredictable times

[38:00} Believing in yourself

[40:41} How to adapt your plans on the fly as a leader

[46:28] Creating F.L.O.W. in your team...even when they’re far apart



Think and Grow Rich by Napoleon Hill

Zoom tips on Working From Home Like a Pro

Mindset: The New Psychology of Success by Carol Dweck

Carol Dweck (TEDx talk): The Power of Believing That You Can Improve

Tim Ferriss and Brene Brown (YouTube)

Zero Gap

Learn more about Jacqueline

Navigating the Career Jungle: A Guide for Young Professionals by Jacqueline Twillie

Don't Leave Money On The Table: Negotiation Strategies for Women Leaders in Male-Dominated Industries


“Resilience is accepting your new reality.”

“..during our current environment, we’re dealing with multiple layers of change.”

“This is a time for you, as a leader, to build on your leadership toolkit.”

“..allow your experience, knowledge, and intuition to provide your next steps.”

5 views0 comments

©2020-2021 ZeroGap