Ways to improve communication

Communication at its core is the sending and receiving of information. This exchange happens in various way but there's a foundation that irrespective of mode of communication, can improve the flow of information.

"Seek first to understand, then be understood" ~Stephen Covey
  1. Be intentional about what you're expressing

  2. Share the essential information

  3. Engage in active listening

#clientsatisfaction #customerengagement

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